Category: Performance Improvement

Difference between Operational, Tactical and Strategical decision


It is important to clearly define the scope when we talk about operational, tactical and strategical. When we take decisions, when an action has an impact in your organization, we can define this impact by a “level” or a “scope”. That’s what we call Operational, Tactical or Strategical decision level. You can also define those

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How important is the automation within an organization?


It is true to say that the very first thing you want to do when you start having a mature process is to automatize as much as possible. The aim of this, is to remove any non-value-added tasks, which are very often repetitive tasks. But the question is, how feasible is it to automate some

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